SVS-Supplies

Sandvold & Velde Supply strengthens processes with RamBase QMS

Sandvold & Velde Supply (SVS) has built a reputation on solving their customers’ toughest challenges, but their internal systems weren’t keeping pace with their growth. As a supplier of critical components to shipping companies and industrial businesses worldwide, SVS understands the importance of quality. Their decision to adopt RamBase Quality Management System (QMS) was driven by a need to enhance their internal processes and meet growing demands from customers.

General Manager Håkon Sandvold and Executive Chairman Per Sigurd Velde are actively engaged in their company’s operations. At the RamBase offices they are receiving dedicated training and expert guidance from Pia Heia, Customer Success Manager at RamBase. They also set some time aside to discuss why they chose the RamBase Quality Management System.

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From SVS, Per Sigurd Velde and Håkon Sandvold, and from RamBase, Pia Heia.

From complexity to clarity

SVS has long been a trusted supplier of specialized parts and solutions, working with thousands of suppliers worldwide to deliver essential components such as pipes, electronics, valves, and more. Their motto, “The easy way, to the hard-to-find” reflects their unique ability to go beyond their extensive product catalogue. What truly sets them apart is their expertise in helping customers locate those rare, hard-to-find parts that others cannot provide.

However, their impressive growth has also brought operational challenges. As Per Sigurd Velde explained: 

"We’ve relied on a patchwork of systems that didn’t communicate well with each other. With our increasing need for scalability and higher customer demands for quality and documentation, it was clear we needed a change."

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Wide selection: SVS goes the extra mile to find what the customer needs.

Recognizing these challenges, SVS evaluated several systems, ultimately selecting RamBase QMS for its comprehensive approach to quality management.  Velde highlighted the decisive factor:

"RamBase’s methodology for handling documents and competencies, particularly the ‘read and understood’ functionality, stood out. Knowing with confidence that the right version of a document has been communicated to employees is invaluable."

Another key factor in their decision was RamBase QMS’s use of visual tools.

"The ability to integrate images and videos, instead of relying solely on long texts, makes a huge difference for us. It’s not just practical; it’s also aesthetically pleasing and aligns with how we want to communicate internally,” said Velde."

Supporting ISO standards

As SVS continues to expand, meeting rigorous ISO standards has become a strategic priority. The company is working towards compliance with ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety. General Manager Håkon Sandvold elaborated:

"Our large customers in various industries expect us to meet these standards, and having the right tools in place is essential. RamBase QMS will play a important role in helping us streamline our documentation, communicate changes and embed best practices across the organization."

This structured approach will enable SVS to not only meet customer expectations but also enhance internal processes and ensure that their quality management system scales with their growth.

A perfect fit for SVS

Customer Success Manager Pia Heia emphasized how well SVS and RamBase QMS align.

"Sandvold & Velde Supply’s dedication to quality and their forward-thinking approach make them an ideal match for our system. They’re not just implementing software; they’re embracing a way to elevate their processes and meet both current and future demands,” Heia said."

MarkVilliams

Product Manager | Capsule

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Have you forgotten why you have stock?

Inventory is often seen as a cost center, a necessary evil, or a buffer against uncertainty. But at its core, inventory serves one essential purpose: To ensure that the next machine, the next process, or the customer is not left waiting. That’s it. That’s the primary reason to carry stock. Everything else—financial reporting, warehouse optimization, stock rotation—comes second to this truth. The challenge is that many companies forget this purpose. Inventory is often managed reactively, driven by vague logic, habit, or the fear of running out. Rarely is it approached as a strategic enabler of customer service. When inventory fails its purpose Visit any factory or warehouse, and you’ll likely find the same symptoms: Full shelves, but missing critical components. Capital tied up in excess stock that no one seems to need. Expedited shipping costs piling up to cover for poor availability. Obsolete or misplaced parts that are out of sync with actual demand. These are signs of low-quality inventory—and it’s not just about how much stock you have. It’s about having the right stock, in the right place, for the right reason. What is inventory quality? Inventory quality is the often-overlooked measure of how well your stock supports your operations and your customers. High-quality inventory: Is driven by actual demand and replenishment signals. Falls within an ideal range—between safety stock and maximum stock. Is positioned correctly in your network to support manufacturing and delivery. Is visible, traceable, and aligned with upstream and downstream processes. Low-quality inventory, on the other hand: Is misaligned with demand or outdated. Ties up capital but provides little operational value. Results in stockouts for critical items and overstock for slow movers. Accumulates in the wrong location or goes unnoticed until it becomes a problem. The strategic role of inventory in different market conditions Inventory management is not static—it plays different roles depending on market conditions. In growth markets, inventory is a service enabler. It supports quick delivery and helps you win new business. In downturns, inventory becomes a cash lever. Reducing unnecessary stock can free up working capital for other investments or cushion against revenue fluctuations. In both scenarios, the quality of inventory becomes a competitive advantage. The key is not just reacting to excess or shortages, but managing stock intentionally and systematically. Moving from guesswork to smart inventory management Unfortunately, many inventory decisions are still based on gut feeling or outdated spreadsheets. What’s needed is a more structured approach—leveraging modern ERP tools to make inventory work for you, not against you. Here are a few questions we often ask customers in their first inventory assessment: What is the stock position of the items supporting manufacturing and delivery? Are reorder points calculated based on variability in demand and lead times? Is the replenishment logic aligned with your production plan and S&OP process? Which items are critical to bottleneck operations? Are items located where they’re actually needed? These questions help uncover the real story behind your stock—and often, it’s eye-opening. How RamBase helps With RamBase Cloud ERP, we help manufacturers get control over their inventory by combining: Real-time visibility into stock status, movements, and locations. Automated replenishment logic based on historical trends and lead times. Alerts and analytics to identify overstock, obsolete stock, and critical shortages. Integrated processes from sales and production planning to procurement and logistics. Whether you’re looking to improve delivery reliability or free up capital, we believe inventory should be a lever for performance—not a liability. If you suspect your shelves are full but your customers are still waiting, it’s time to focus on inventory quality. Let’s start the conversation.
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RamBase
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300 people
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Automotive, Dystrybucja, Produkcyjna, Usługi
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Intelligent ERP system for manufacturing and wholesale businesses....
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